Listening and Reflecting: Who we’ve been from day 1…

by | Last updated Jan 25, 2021

Reading Time: 2 minutes

Hi there,

The post we were going to share today was going to be about our recent blogs, but it just seems disingenuous to do business as usual right now. So much is going on these days. 

And so…

We’re taking time to pause.

We’re taking time to listen. 

We’re taking time to reflect on the core values that we’ve had from Day 1 with this company.

And we’re taking time to make sure we’re living into these values everyday.

From the very beginning, we’ve been really intentional about creating a company based on the core values of compassion and empathy. Our CEO, Dr. Marcy Willard, drafted an awesome little document we call our CLEAR Child handbook. Everyone who joins our company reads it, and we hold each other accountable. 

And here’s an excerpt.

We respect all races, ethnicities, languages, genders, religions, cultures, sexual orientations, disabilities, and socio-economic differences. In fact, we are advocates for people with disabilities and for marginalized populations. We are a voice for those who need it most. We refer to individuals based on the gender they identify with, which may not be their assigned gender(s). We do not assume heterosexuality or homosexuality and respect people who are questioning. We attempt to communicate with all people with warmth, respect, and integrity. If you think you may have offended someone, please ask. If you did, please seek an apology. We all make unintentional mistakes as we grow in our own multi-cultural competence. We own up. We apologize. We do better next time. Intentional discrimination is not acceptable.

So there you have it. That’s who we are. That’s who we’ve been from Day 1. And that’s who we’ll always be. 

When you work with us, you get a company dedicated to respect, dedicated to advocacy, and dedicated to continuing to learn. We know we make mistakes, but we’ll never give up on our mission to help 1 million kids and their families. You get people who care, people who value compassion and empathy… people who believe that EVERY child has the right to their best possible life. 

We believe in you. And we’re here for you. 


The entire CLEAR Child team

P.S. We believe the next step after listening is acting. And we’ve been thinking how we can add meaningful value to this conversation. So we’re not stopping with this email. Our area of expertise is with autism and other behavioral health concerns, and we’re going to share our tips and tricks for how we can advocate for these vulnerable individuals with kindness and compassion. Stay tuned to our blog for this info.


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