Parents and guardians often seek help from a counselor when a child, teen, adult or the whole family is having difficulty. Counselors are trained in techniques to communicate and emotionally support clients of various ages and needs. Counselors are not sought out to evaluate but rather to offer a particular kind of treatment like individual therapy, family therapy, play therapy, etc. While psychologists may offer therapy as well, psychologists are trained more broadly in diagnosis as well. Counselors may specialize in working with families, with children, with adults, or with groups for issues like grief, addiction, emotion regulation, etc. Counselors may focus in community or in school when they are in a graduate program. Most have a Masters degree, and there are special certifications for various topics like trauma or addiction. Counselors usually work in an office or school setting and may do telehealth as well.